Dashboards as a service : why, what, how, and what research is needed?
Year of publication: |
2009
|
---|---|
Authors: | Pauwels, Koen ; Ambler, Tim ; Clark, Bruce H. ; LaPointe, Pat ; Reibstein, David J. |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 12.2009/10, 2, p. 175-189
|
Subject: | Marketing | Performance-Messung | Performance measurement | Management-Informationssystem | Management information system | Betriebliche Kennzahl | Financial ratio |
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