Demystifying the effects of perceived risk and fear on customer engagement, co-creation and revisit intention during COVID-19 : a protection motivation theory approach
Year of publication: |
2021
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Authors: | Rather, Raouf Ahmad |
Published in: |
Journal of destination marketing & management. - Amsterdam : Elsevier, ISSN 2212-571X, ZDB-ID 3073470-8. - Vol. 20.2021, p. 1-11
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Subject: | Tourism | Revisit intention | Destination | Social media | Co-creation | Customer brand engagement | Fear of COVID-19 | Perceived risk | Coronavirus | Kundenintegration | Customer integration | Social Web | Social web | Urlaubsverhalten | Holiday behaviour | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Risiko | Risk | Online-Marketing | Internet marketing |
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