Design and Development of Self-Learning Guide for Technical Publication Department Using AHP Approach

A Self-learning guide is a standard document used by reputed companies for documenting the work process that is accountable and provides information at any point of time. Thus, a self-learning guide acts as a measure which demonstrates management's accountability and records the professional practices of a company. This paper attempts to prioritize those factors that can be made use to develop a self-learning guide from the factors that are taken into a general perspective of documentation procedure through literature review for technical publication domain. This study uses Analytical Hierarchy Process method to select the most appropriate factors that can be used in developing the self-learning guide. This study uses four criteria such as language, design, content, and relationship that enables to develop a self-learning guide. The results reveal that AHP method helped to measure, rank and choose those factors that are required in developing the self-learning guide. The research findings revealed that the content criterion was the most favored criterion followed by relationship, design, and language. The most important factor is relevance factor followed by action, alignment, contact, subject and the least important factor are tone, impression and plain words that can be made use in developing the self-learning guide