Designing Value Creating Systems

The service economy has been emerging over several decades of increasing liquidity of resources and competences – and more possibilities of new connections. This liquidity and connectivity challenge service design where the focus shifts from linear moments of truth to dynamic networks of value constellations.

MoreLess

Year of publication:	2008
Authors:	Ramírez, Rafael ; Mannervik, Ulf
Publisher:	Said Business School, University of Oxford

Check Google Scholar |

More access options

I need help

More details

Type of publication:	Article
Language:	English
Notes:	Ramírez, Rafael and Mannervik, Ulf (2008) Designing Value Creating Systems. In: Kimbell, Lucy and Seidel, Victor, (eds.) Designing for Services: Multidisciplinary Perspectives - Proceedings from the Exploratory Project on Designing for Services in Science and Technology Based Enterprises. Said Business School, University of Oxford, Oxford. ISBN 978-095325121
Source:	BASE

Persistent link: https://www.econbiz.de/10011424136