Determinants of the impact of crises on organizational reputation : an experimental test of crisis communication strategies and the moderating impact of locus of control
Year of publication: |
2011
|
---|---|
Authors: | Claeys, An-Sofie ; Cauberghe, Verolien ; Vyncke, Patrick |
Published in: |
Breaking new ground in theory and practice. - Wiesbaden : Gabler, ISBN 978-3-8349-3134-4. - 2011, p. 249-262
|
Subject: | Krisenmanagement | Crisis management | Öffentlichkeitsarbeit | Public relations | Firmenimage | Corporate reputation | Belgien | Belgium |
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