Determinants of customer perceived online shopping logistics service quality value : an empirical study from China
Year of publication: |
2019
|
---|---|
Authors: | Han, Yunxia ; Xie, Guangying |
Subject: | customer perceived value | demography | Electronic commerce | online shopping logistics service quality | ordinal logit regression | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | China | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction | Logistikunternehmen | Logistics provider | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Logistik | Logistics | Taiwan |
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