Determinants of e-commerce customer satisfaction : mediating role of IT innovation acceptance
S.M. Sayem, Azharul Islam and Mohammad Rajib Uddin, and Jarin Sadia Promy
| Year of publication: |
2025
|
|---|---|
| Authors: | Sayem, S. M. ; Islam, Azharul ; Uddin, Mohammad Rajib ; Promy, Jarin Sadia |
| Subject: | Customer satisfaction | Customer trust | Digital literacy | E-commerce services | IT innovation | Electronic Commerce | E-commerce | Kundenzufriedenheit | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Vertrauen | Confidence | Innovation | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-10-2023-0332 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015202652