Developing a multi-perspective capability model for organisational business process management maturity assessment in digital era
C. R. Oruthotaarachchi and W. M. J. I. Wijayanayake
| Year of publication: |
2023
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|---|---|
| Authors: | Oruthotaarachchi, C. R. ; Wijayanayake, W. M. J. I. |
| Published in: |
International journal of information systems and change management : IJISCM. - Olney, Bucks : Inderscience Enterprises, ISSN 1479-313X, ZDB-ID 2232952-3. - Vol. 13.2023, 3, p. 191-208
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| Subject: | business process management | BPM capability assessment | BPM maturity | qualitative data analysis | thematic data analysis | Prozessmanagement | Business process management | Organisatorischer Wandel | Organizational change | Qualitätsmanagement | Quality management | Workflow-Management-System | Workflow management system |