Developing a scale to assure service quality to suppliers working with Indian small and medium manufacturing enterprises
Year of publication: |
February 2018
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Authors: | Ghandi, Surjit Kumar ; Sachdeva, Anish ; Gupta, Ajay |
Published in: |
The IUP journal of operations management : IJOM. - Hyderabad : IUP Publ., ISSN 0972-6888, ZDB-ID 2621755-7. - Vol. 17.2018, 1, p. 7-33
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Subject: | Indien | India | KMU | SME | Dienstleistungsqualität | Service quality | Industrie | Manufacturing industries | Lieferantenmanagement | Supplier relationship management | Qualitätsmanagement | Quality management |
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