Developing and validating a multi-criteria model to evaluate mobile service quality
Emmanouil Stiakakis and Konstantinos Petridis
| Year of publication: |
2014
|
|---|---|
| Authors: | Stiakakis, Emmanouil ; Petridis, Konstantinos |
| Published in: |
Handbook of strategic e-business management. - Berlin : Springer, ISBN 3-642-39746-8. - 2014, p. 935-956
|
| Subject: | Mobilkommunikation | Mobile communications | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010234592