Development and validation of a forced choice scale to measure job-related discomfort among customer service representatives
H. John Bernardin
| Year of publication: |
1987
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|---|---|
| Authors: | Bernardin, H. John |
| Published in: |
Academy of Management journal : AMJ. - Valhalla, NY : Academy of Management, ISSN 0001-4273, ZDB-ID 221859-8. - Vol. 30.1987, 1, p. 162-173
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| Subject: | USA | United States | Arbeitskräfte | Workforce |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10001032446