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Digital natives on the rise : a systematic literature review on generation Z's engagement with RAISA technologies in hospitality services

Mengni Fu, Barry Fraser, Charles Arcodia
Year of publication:
2024
Authors: Fu, Mengni ; Fraser, Barry ; Arcodia, Charles
Subject: Generation Z | Hospitality services | Human-computer interaction model | RAISA | Service Encounter Triad | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Bibliometrie | Bibliometrics | Gastgewerbe | Hospitality industry
freely available
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