Discerning competitive strategy through an assessment of competitive methods

Carlos F. Gomes, Mahmoud M. Yasin, João V. Lisboa and Michael H. Small

Year of publication:	2014
Authors:	Gomes, Carlos Francisco ; Yasin, Mahmoud M. ; Lisboa, João V. ; Small, Michael H.
Published in:	The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 11/12, p. 974-998
Subject:	service organizations \| competitive strategy \| competitive methods \| service performance \| Wettbewerbsstrategie \| Competitive strategy \| Dienstleistungsqualität \| Service quality \| Wettbewerb \| Competition \| Internationaler Wettbewerb \| International competition

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