Disentangling the Iipact of omnichannel integration on consumer behavior in integrated sales channels
Year of publication: |
2020
|
---|---|
Authors: | Trenz, Manuel ; Veit, Daniel J. ; Tan, Chee-Wee |
Published in: |
MIS quarterly. - Minneapolis, Minn : MISRC, ISSN 2162-9730, ZDB-ID 2068190-2. - Vol. 44.2020, 3, p. 1207-1258
|
Subject: | Omnichannel retail | multichannel retail | channel integration | channel synergies | electronic commerce | convenience | risk | Vertriebsweg | Distribution channel | Electronic Commerce | E-commerce | Multikanalvertrieb | Multichannel strategy | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Synergie | Synergy | Beziehungsmarketing | Relationship marketing |
-
Wagner, Gerhard, (2013)
-
Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer
Kumar, Anuj, (2019)
-
Do channel integration efforts pay-off in terms of online and offline customer loyalty?
Frasquet Deltoro, Marta, (2017)
- More ...
-
Inland Revenue Authority of Singapore (IRAS)
Tan, Chee-Wee, (2004)
-
Guo, Yanping, (2023)
-
Tan, Chee-Wee, (2013)
- More ...