Do customers identify with our website? : the effects of website identification on repeat purchase intention
Ruth C. King, Richard A.M. Schilhavy, Charles Chowa, and Wynne W. Chin
| Year of publication: |
2016
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|---|---|
| Authors: | King, Ruth C. ; Schilhavy, Richard A. M. ; Chowa, Charles ; Chin, Wynne W. |
| Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 20.2015/2016, 3, p. 319-354
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| Subject: | Consumer-company identification | e-tail | online retail | online trust | product attractiveness | repeat purchase intention | service attractiveness | social identity | website design | website identification | website quality | Website | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Online-Marketing | Internet marketing | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10864415.2016.1121762 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011497351