Does client participation in an external audit affect their satisfaction with the audit service?
Year of publication: |
2014
|
---|---|
Authors: | Herda, David H. ; Petersen, Michael J. ; Fontaine, Richard |
Published in: |
Managerial auditing journal. - Bingley : Emerald Group Publishing Limited, ISSN 0268-6902, ZDB-ID 1138623-X. - Vol. 29.2014, 9, p. 818-836
|
Subject: | Client participation | Client satisfaction | Self-serving bias | Value-added audit service | Wirtschaftsprüfung | Financial audit | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
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