Does language shape the mind? : linguistic fluency and perception of service quality
Jong Min Kim, Sungjun (Steven) Park
| Year of publication: |
2023
|
|---|---|
| Authors: | Kim, Jong Min ; Park, Sungjun |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 37.2023, 1, p. 53-64
|
| Subject: | Feeling-as-information theory | Linguistic fluency | Online review ratings | Quality perception | Service | Dienstleistungsqualität | Service quality | Sprache | Language | Wahrnehmung | Perception | Linguistik | Linguistics | Konsumentenverhalten | Consumer behaviour | Bewertung | Evaluation | Mehrsprachigkeit | Multilingualism | Kundenzufriedenheit | Customer satisfaction | Produktqualität | Product quality | Online-Handel | Online retailing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSM-11-2021-0431 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013542893