Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Ramendra Pratap Singh, Ramendra Singh, Prashant Mishra
| Year of publication: |
2021
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|---|---|
| Authors: | Singh, Ramendra Pratap ; Singh, Ramendra ; Mishra, Prashant |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 60.2021, p. 1-12
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| Subject: | Account receivables | Customer orientation | Customer performance | Relationship orientation | Salesperson | Beziehungsmarketing | Relationship marketing | Verkaufspersonal | Salespeople | Lieferantenmanagement | Supplier relationship management | Performance-Messung | Performance measurement | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2021.102460 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012502649