Does M-payment service quality and perceived value co-creation participation magnify M-payment continuance usage intention? : moderation of usefulness and severity
Neha Kumari and Abhijeet Biswas
| Year of publication: |
2023
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|---|---|
| Authors: | Kumari, Neha ; Biswas, Abhijeet |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 41.2023, 6, p. 1330-1359
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| Subject: | Cognitive processing | Expectation confirmation model | M-Payment continuance usage intention | Perceived severity of security threats | Perceived usefulness | Perceived value co-creation participation | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Betriebliche Wertschöpfung | Value creation | Kognition | Cognition |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-11-2022-0500 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014332192