Does price tolerance depend upon the type of product in e-retailing? : role of customer satisfaction, trust, loyalty, and perceived value
Neeraj Pandey, Avinash Tripathi, Devendra Jain and Saptrshi Roy
| Year of publication: |
2020
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|---|---|
| Authors: | Pandey, Neeraj ; Tripathi, Avinash ; Jain, Devendra ; Roy, Saptrshi |
| Published in: |
Journal of strategic marketing. - London : Routledge, ISSN 1466-4488, ZDB-ID 2020800-5. - Vol. 28.2020, 6, p. 522-541
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| Subject: | customer satisfaction | e-retailing | loyalty | perceived value | Price tolerance | trust | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Preismanagement | Pricing strategy |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/0965254X.2019.1569109 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012313919