Does service quality matter in measuring the performance of water utilities?
Andrés J. Picazo-Tadeo, Francisco J. Sáez-Fernández, Francisco González-Gómez
| Year of publication: |
2008
|
|---|---|
| Authors: | Picazo Tadeo, Andrés José ; Saéz-Fernández, Francisco J. ; González Gómez, Francisco |
| Published in: |
Utilities policy : governance, performance, analysis. - Amsterdam : Elsevier Science, ISSN 0957-1787, ZDB-ID 1092528-4. - Vol. 16.2008, 1, p. 30-38
|
| Subject: | Wasserversorgung | Water supply | Dienstleistungsqualität | Service quality | Data-Envelopment-Analyse | Data envelopment analysis | Spanien | Spain |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003716813