Drivers of hotel employee's voice behavior : a moderated mediation model
Year of publication: |
2020
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Authors: | Lu, Allan Cheng Chieh ; Lu, Lu |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 85.2020, p. 1-9
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Subject: | Employ voice | Functional quality of service | Nature of the work | Person-organization fit | Hotellerie | Hotel industry | Arbeitsverhalten | Work behaviour | Mitbestimmung | Codetermination | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction | Tourismusberufe | Tourism employees | Arbeitsbeziehungen | Employment relations |
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