E-fulfillment dimensions and its influence on customers in e-tailing : a critical review

Nikunj Kumar Jain, Hasmukh Gajjar and Bhavin J. Shah and Ashish Sadh

Year of publication:	2017
Authors:	Jain, Nikunj Kumar ; Gajjar, Hasmukh ; Shah, Bhavin J. ; Sadh, Ashish
Published in:	Asia Pacific journal of marketing and logistics. - Bingley : Emerald Group Publishing Limited, ISSN 1355-5855, ZDB-ID 1174740-7. - Vol. 29.2017, 2, p. 347-369
Subject:	Returns \| Repurchase intention \| Shopping satisfaction \| E-fulfillment dimensions \| Pure e-tailing \| Kundenzufriedenheit \| Customer satisfaction \| Konsumentenverhalten \| Consumer behaviour \| Online-Handel \| Online retailing \| Beziehungsmarketing \| Relationship marketing

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