Economic and non-economic satisfaction as outcomes of micro-enterprises' perceived value from banking relationships
MariëtteLouise Zietsman, Pierre Mostert, and Göran Svensson
| Year of publication: |
2020
|
|---|---|
| Authors: | Zietsman, Mariëtte Louise ; Mostert, Pierre ; Svensson, Göran |
| Subject: | banking industry | economic satisfaction | micro-enterprises | non-economic satisfaction | perceived value | Price fairness | Kundenzufriedenheit | Customer satisfaction | Bank | KMU | SME | Arbeitszufriedenheit | Job satisfaction | Beziehungsmarketing | Relationship marketing | Zufriedenheit | Satisfaction | Kundenwert | Customer value |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/1051712X.2020.1787027 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012289883