eCRM system adoption by hospitality organizations : a technology-organization-environment (TOE) framework
Year of publication: |
2008
|
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Authors: | Racherla, Pradeep ; Hu, Clark |
Published in: |
Journal of hospitality & leisure marketing : the international forum for research, theory & practice. - Binghamton, NY : Haworth Press, ISSN 1050-7051, ZDB-ID 1344118-8. - Vol. 17.2008, 1/2, p. 30-58
|
Subject: | Gastgewerbe | Hospitality industry | Beziehungsmarketing | Relationship marketing | IT-gestütztes Marketing | Computer-assisted marketing |
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