Effect of Restaurant Patrons' Regret and Disappointment on Dissatisfaction and Behavioral Intention
Year of publication: |
2013
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Authors: | Jang, Yoon Jung ; Cho, Sun-Bai ; Kim, Woo Gon |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 14089907. - Vol. 30.2013, 5 (1.7.), p. 431-444
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