Effect of service quality, customer satisfaction, customer trust, and security on customer loyalty with respect to virtual organisation
Brahmmanand Sharma
| Year of publication: |
2024
|
|---|---|
| Authors: | Sharma, Brahmmanand |
| Published in: |
International journal of public sector performance management : IJPSPM. - Genève [u.a.] : Inderscience Enterprises, ISSN 1741-105X, ZDB-ID 2471977-8. - Vol. 13.2024, 3, p. 423-435
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| Subject: | virtual retailer | customer loyalty | CUL | customer satisfaction | CUS | service quality | SQL | customer trust | CUT | and customer security | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Virtuelle Organisation | Virtual organization | Einzelhandel | Retail trade | Kundenbindung | Customer retention |
Online Resource