Effectiveness of fine-tuned BERT model in classification of helpful and unhelpful online customer reviews
Year of publication: |
2023
|
---|---|
Authors: | Bilal, Muhammad ; Almazroi, Abdulwahab Ali |
Published in: |
Electronic commerce research. - Dordrecht : Springer Science Business Media B.V., ISSN 1572-9362, ZDB-ID 2038488-9. - Vol. 23.2023, 4, p. 2737-2757
|
Subject: | Bag-of-Words | Deep Learning | Electronic Word-Of-Mouth | Online Reviews | Review Helpfulness | Sequence Classification | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Klassifikation | Classification | Personalisierung | Personalization | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Electronic Commerce | E-commerce | Produktqualität | Product quality |
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