Effects of ethical sales behaviour, expertise, corporate reputation, and performance on relationship quality and loyalty
Year of publication: |
2012
|
---|---|
Authors: | Ou, Wei-ming ; Shih, Chia-mei ; Chen, Chin-yuan ; Tseng, Chih-wei |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 32.2012, 5, p. 773-787
|
Subject: | Firmenimage | Corporate reputation | Verkaufspersonal | Salespeople | Unternehmensethik | Business ethics | Beziehungsmarketing | Relationship marketing | Finanzsektor | Financial sector | Taiwan |
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