Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Year of publication: |
2015
|
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Authors: | Su, LuJun ; Huang, Songshan ; Chen, Xiaohong |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 32.2015, 3/4, p. 290-307
|
Subject: | Subjective well-being (SWB) | service fairness | service quality | tourist satisfaction | behavioral intentions | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Zufriedenheit | Satisfaction | Urlaubsverhalten | Holiday behaviour | Lebensqualität | Quality of life | Konsumentenverhalten | Consumer behaviour | Tourismuswirtschaft | Tourism industry | Gerechtigkeit | Justice |
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