Effects of trustworthiness and trust on loyalty intentions : validating a parsimonious model in banking
Year of publication: |
2012
|
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Authors: | Shainesh, G. |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 30.2012, 4, p. 267-279
|
Subject: | Privatkundengeschäft | Personal banking | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Indien | India |
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