Employee attitudes, customer satisfaction, and sales performance: assessing the linkages in US grocery stores
| Year of publication: |
2009
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|---|---|
| Authors: | Simon, Daniel H. ; Gómez, Miguel I. ; Mclaughlin, Edward W. ; Wittink, Dick R. |
| Published in: |
Managerial and decision economics : MDE ; the international journal of research and progress in management economics. - Chichester [u.a.] : Wiley, ISSN 0143-6570, ZDB-ID 5822270. - Vol. 30.2009, 1, p. 27-42
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