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Customer satisfaction towards ATM services : a case study of State Bank of India in Nadia District, West Bengal
Roy, Swapan Kumar, (2015)
Physical banking in a digital world : the digital revolution and the impact on consumers and banks
Hascher, Milko, (2016)
Digital technology disruption on bank business models
Sibanda, Welcome, (2020)
An implication of computerization : public vs. private sector banks
Sharma, Sourabh, (2012)
Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction
Kaura, Vinita, (2015)