Enabling service innovation and firm performance : the role of co-creation and technological innovation in the hospitality industry
Dada Ab Rouf Bhat and Vivek Sharma
| Year of publication: |
2022
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| Authors: | Bhat, Dada Ab Rouf ; Sharma, Vivek |
| Published in: |
Technology analysis & strategic management. - London : Taylor & Francis Group, ISSN 1465-3990, ZDB-ID 1485021-7. - Vol. 34.2022, 7, p. 774-786
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| Subject: | co-creation | firm performance | Hospitality | service innovation | technological innovation | Innovation | Unternehmenserfolg | Firm performance | Kundenintegration | Customer integration | Gastgewerbe | Hospitality industry | Innovationsmanagement | Innovation management | Krankenhaus | Hospital | Technischer Fortschritt | Technological change | Dienstleistungsinnovation | Service innovation | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/09537325.2021.1919614 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013412580