Engaging customers during a website visit : a model of website customer engagement
Year of publication: |
2016
|
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Authors: | Demangeot, Catherine ; Broderick, Amanda J. |
Published in: |
International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 44.2016, 8, p. 814-839
|
Subject: | Customer engagement | Environmental psychology | Internet retailing | Online consumer behaviour | Website attributes | Website design | Konsumentenverhalten | Consumer behaviour | Website | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Kundenintegration | Customer integration | Electronic Commerce | E-commerce | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction | Internet |
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