Engaging employees in value cocreation : interplay among firm, employee, and supervisor
Muhammad Amin, Kimmy Wa Chan, Amjad Shamim, Zulkipli Bin Ghazali and Fong-Woon Lai
| Year of publication: |
2024
|
|---|---|
| Authors: | Muhammad Amin ; Chan, Kimmy Wa ; Shamim, Amjad ; Zulkipli Ghazali ; Lai, Fong Woon |
| Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 44.2024, 7/8, p. 592-619
|
| Subject: | frontline employees’ behaviors | interaction capabilities | motivation | supervisor proactive personality | Value cocreation | Leistungsmotivation | Work motivation | Arbeitsverhalten | Work behaviour | Arbeitskräfte | Workforce | Kundenintegration | Customer integration | Verhalten in Organisationen | Organizational behaviour | Motivation | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/02642069.2022.2056164 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014551115