Employee motivation to co-create value (EMCCV) : construction and validation of scale
Muhammad Amin, Amjad Shamim, Zulkipli Ghazali, Imran Khan
| Year of publication: |
2021
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|---|---|
| Authors: | Muhammad Amin ; Shamim, Amjad ; Zulkipli Ghazali ; Khan, Imran |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 58.2021, p. 1-13
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| Subject: | Frontline employees | Motivation | Automotive service centers | Scale development | Value co-creation | Kundenintegration | Customer integration | Leistungsmotivation | Work motivation | Betriebliche Wertschöpfung | Value creation | Dienstleistungsqualität | Service quality | Verkaufspersonal | Salespeople |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2020.102334 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012431617