Enhancing consumer value of the co-design experience in mass customization
Year of publication: |
2020
|
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Authors: | Turner, Frances ; Merle, Aurélie ; Gotteland, David |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 117.2020, p. 473-483
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Subject: | Mass customization | Co-design toolkit | Consumer experience | Satisfaction | Loyalty | Individual thinking style | Mass Customization | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Kundenwert | Customer value | Kundenintegration | Customer integration | Produktgestaltung | Product design | Experiment |
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