Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Year of publication: |
2010
|
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Authors: | Min, Ho-key |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 24.2010, 4, p. 283-293
|
Subject: | Lebensmitteleinzelhandel | Food retailing | Dienstleistungsqualität | Service quality | Benchmarking | AHP-Verfahren | AHP approach | USA | United States |
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