Evaluating the Indian retail service quality enablers using interpretive structural modelling
Rema Gopalan, Sreekumar, Biswajit Satpathy
| Year of publication: |
2016
|
|---|---|
| Authors: | Gopalan, Rema ; Sreekumar ; Satpathy, Biswajit |
| Published in: |
International journal of business performance management. - Milton Keynes : Inderscience Enterprises, ISSN 1368-4892, ZDB-ID 2000476-X. - Vol. 17.2016, 4, p. 365-393
|
| Subject: | ISM | fuzzy Matrice d'Impacts Croisés multiplication Appliquée á un Classement | FMICMAC#6556 retail | MICMAC | India | Indien | Dienstleistungsqualität | Service quality | Einzelhandel | Retail trade | Fuzzy-Set-Theorie | Fuzzy sets | Strukturgleichungsmodell | Structural equation model |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011658886