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Evaluating the quality of e-business implementation with e-qual
Barnes, Stuart, (2004)
Review of studies on airline website evaluation
Chong, Sookyup, (2019)
E-service quality management of a hotel website : a scale and implications for management
Hahn, Song-Ee, (2017)
Evaluating web site quality: the value of a multi paradigm approach
Fink, Dieter, (2009)
Building the professional services e-practice
Fink, Dieter, (2002)
Project risk governance : managing uncertainty and creating organisational value
Fink, Dieter, (2013)