Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda

Sara Hamed and Noha El-Bassiouny and Anabel Ternès

Year of publication:	2016
Authors:	Hamed, Sara ; El-Bassiouny, Noha ; Ternès, Anabel
Published in:	International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 10.2016, 2, p. 214-229
Subject:	Healthcare \| Transformative service research \| Evidence-based design \| Patient well-being \| Physical environment \| Services marketing \| Krankenhaus \| Hospital \| Gesundheitsversorgung \| Health care \| Gesundheitswesen \| Health care system \| Dienstleistungsqualität \| Service quality \| Dienstleistungsmarketing \| Patienten \| Patients \| Kundenzufriedenheit \| Customer satisfaction

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