Examining casino service quality in the Asian Las Vegas : an alternative approach
Year of publication: |
2010
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Authors: | Wong, IpKin Anthony ; Fong, Veronica Hoi In |
Published in: |
Journal of hospitality marketing & management. - Philadelphia, Pa. : Taylor & Francis, ISSN 1936-8623, ZDB-ID 2493700-9. - Vol. 19.2010, 8, p. 842-865
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Subject: | Glücksspiel | Gambling | Freizeitwirtschaft | Leisure industries | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Macau |
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