Examining impacts of negative reviews and purchase goals on consumer purchase decision
Year of publication: |
November 2017
|
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Authors: | Weisstein, Fei L. ; Song, Lei ; Andersen, Peter ; Zhu, Ying |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 39.2017, p. 201-207
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Subject: | Negative online review | Goal orientation | Perceived value | Price perception | Purchase intention | Konsumentenverhalten | Consumer behaviour | Kaufentscheidung | Purchase decision | Virales Marketing | Viral marketing | Online-Handel | Online retailing |
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