Examining mediating role of attitudinal loyalty and nonlinear effects in satisfaction-behavioral intentions relationship
| Year of publication: |
2011
|
|---|---|
| Authors: | Jaiswal, Anand K. ; Niraj, Rakesh |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 25.2011, 3 (24.5.), p. 165-176
|