Examining virtual classroom platforms in hospitality education : effect of service quality, perceived ease of use, and perceived usefulness
Pratik Ghosh, Deepika Jhamb
| Year of publication: |
2021
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|---|---|
| Authors: | Ghosh, Pratik ; Jhamb, Deepika |
| Published in: |
Handbook of research on the platform economy and the evolution of e-commerce. - Hershey, PA : IGI Global, Business Science Reference, ISBN 978-1-7998-7545-1. - 2021, p. 435-462
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| Subject: | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | E-Learning | E-learning |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.4018/978-1-7998-7545-1.ch019 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012705117