Expectations, satisfaction, and utility from experience goods : a field experiment in theaters

Ayelet Gneezy, Uri Gneezy, Joan Llull, Pedro Rey-Biel

Year of publication:	November 30, 2016
Authors:	Gneezy, Ayelet ; Genîzî, Ûrî ; Llull, Joan ; Rey-Biel, Pedro
Publisher:	Barcelona : GSE, Graduate School of Economics
Subject:	experience goods \| pay-what-you-want \| expectations \| Experiment \| Erfahrungsgüter \| Experience goods \| Feldforschung \| Field research \| Erwartungsbildung \| Expectation formation \| Kundenzufriedenheit \| Customer satisfaction \| Theorie \| Theory

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