Exploring community satisfaction, identification and reciprocity norm for customer value co-creation : insights from virtual brand communities
Year of publication: |
2024
|
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Authors: | Liu, Yurong ; Lu, Xinxin ; Xiong, Zhengde ; Wang, Bo ; Zhu, Yao ; Luo, Lingna |
Published in: |
Asia Pacific journal of marketing and logistics. - [Erscheinungsort nicht ermittelbar] : Proquest, ISSN 1758-4248, ZDB-ID 2037486-0. - Vol. 36.2024, 11, p. 3155-3177
|
Subject: | Customer value co-creation | Reciprocity norm | Relationship marketing | Social exchange theory | Virtual brand communities | Beziehungsmarketing | Social Web | Social web | Kundenintegration | Customer integration | Kundenwert | Customer value | Austauschtheorie | Markenführung | Brand management |
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