Exploring internal mechanisms forming customer servicescape experiences
Jörg Pareigis, Per Echeverri and Bo Edvardsson
| Year of publication: |
2012
|
|---|---|
| Authors: | Pareigis, Jörg ; Echeverri, Per ; Edvardsson, Bo |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 23.2012, 5, p. 677-695
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Personenverkehr | Passenger transport | Dienstleistungsmanagement | Service management | Schweden | Sweden |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009666543