Exploring the role of abusive supervision and customer mistreatment with a felt obligation on the knowledge hiding behaviours among front-line employees : a group analysis
Year of publication: |
2021
|
---|---|
Authors: | Naeem Hayat ; Mukhtar, Umer ; Salameh, Anas Abdelsatar Mohammad |
Subject: | Abusive supervision | Customer mistreatment | Revenge | Knowledge hiding | Felt obligation | Multiple group analysis | Verhalten in Organisationen | Organizational behaviour | Betriebsklima | Work climate | Arbeitsverhalten | Work behaviour | Beziehungsmarketing | Relationship marketing |
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